AOM RSA - Operational Support for Mobility
Kohesio
Institut national de formation et de recherche sur l'Education permanente
**Main actions** The action is broken down into several areas of intervention, based on the needs identified among the audiences targeted by the action: **1\. Diagnostic phase** INFREP receives the prescription from an RSA referent in the form of a shuttle form. An appointment is made by telephone with the beneficiary and is formalized by sending an invitation.  A questionnaire is completed by the participant (54 questions, formulated and cross-referenced in order to identify the barrier(s) to mobility actually present in the person.) The diagnosis is carried out individually, in the presence of the mobility advisor. At the end of the diagnosis, the results are displayed in the form of a graph on which the positive diagrams indicate the mobility potential, the negative diagrams the types of obstacles encountered. A live restitution is summarily presented to the person at the end of the interview. A more in-depth restitution is carried out during a second interview which takes place less than 10 days following the first.  The diagnosis phase results in a summary given to the beneficiary and sent by email to their RSA representative with a copy to the local integration facilitator.  **2\. Personalized support** The personal characteristics of participants are potentially more numerous and varied than the possible course orientations. Among the personal characteristics likely to have an impact on the conditions of follow-up of support, we can retain: * family situation * state of health * age * disability * level of ease in expression (written or oral) * place of residence * experience of mobility * cognitive preferences The challenge of personalized follow-up is to best respond to the individual problems of the participants. Each participant is assigned a referent advisor who supports them from the diagnosis until the end of their journey within the action. This support takes the form of individual follow-ups at the office or by telephone.  **3\. Remediation actions against obstacles to autonomous mobility** **3.1 Collective workshops** Collective workshops are strong levers for the fight against socio-cultural and cognitive obstacles. Beyond the learning carried out linked to the strict content of the workshop, other benefits appear: * a first challenge for the beneficiaries to move to the workshops and to feel "capable of", * peer learning * the creation of social bonds * the fight against isolation During the diagnostic phase and during the support, participants are offered to take part in workshops if they correspond to their projects and objectives.    * _Preparation for the highway code_ * _Stress and self-confidence_ * _Finding your way / getting around_ * _Tailored workshops_ **3.2 Individual learning sessions** Individual learning sessions are offered to remedy obstacles identified in diagnosis, in group workshops, during support and which require individual support. They are also offered when the person is unable to go to a group workshop.  These sessions cover: * Preparation for the highway code * Individual support when taking public transport * Finding your way * Internet and mobility * Driving assessment These individual learning sessions take place in a permanent location with a mobility advisor.  **3.3 Mobility advice** 3.3.1 Connection to vehicle rental (electrically assisted bicycle / scooter / car) - 3.3.2 Connection for health procedures (medical-psychological center, addiction center, family planning, etc.) 3.3.3 Study of the different means of transport that can be used: This study is carried out jointly with the beneficiary and allows: * to offer precise and individualized information on the transport offer available and usable according to the constraints of the participants * to introduce people to new travel strategies: multimodal transport, carpooling, etc. * to anticipate the transport budget and integrate it into people's current expenses 3.3.4 Search for financial assistance: In order to respond to mobility obstacles of a material nature, people are supported on several axes: * Mobilization of existing financial aid - Creation of a B - AM permit financing application file * Creation of a micro-credit file * Information and guidance on transport aid and to mobility depending on the situation of the beneficiary, subscription to an advantageous public transport subscription (emerald card - Green Bus, solidarity TER - Train, etc.) **Expected results** * Increase in mobility potential * Diversification
Social Europe / Social inclusion / Active inclusion, including with a view to promoting equal opportunities and active participation, and improving employability